Customer Service Coordinator Opportunity
We are seeking a dedicated and customer-focused individual to join our team in the role of Customer Service Coordinator. This is an exciting opportunity for someone who is passionate about delivering exceptional service and support.
About the Role:
* Provide excellent customer service and support to clients, ensuring their experience is positive and memorable.
* Manage client schedules and appointments, ensuring seamless communication and coordination.
* Offer administrative support to clinicians, including tasks such as data entry and document management.
* Contribute to the efficient day-to-day operations of the clinics, including opening and closing procedures.
* Manage phone calls and emails from clients, providing timely and effective responses.
* Process payments and billing correctly, maintaining accurate records and accounts.
* Develop skills and knowledge in using various software applications, enhancing operational efficiency.
Competitive Benefits Package:
* Base salary plus monthly performance bonuses.
* Affordable employee benefits and discounts through our Employee Enrichment Hub.
* Ongoing training and development opportunities.
* The chance to make a positive difference in people's lives through better hearing solutions.