Senior engagement officer

Designing, coordinating and delivering high-quality community engagement is essential for informed council decision marking.

• Exciting time of organisational Growth
• Genuinely make a name for yourself in the community

The picturesque City of Launceston offers an exceptional quality of life, blending natural beauty with a vibrant, welcoming community. Located at the confluence of the Kanamaluka/Tamar estuary, it is regarded as one of Australia's most livable regional cities. It boasts world class education, a vibrant arts and events culture and is one of Tasmania's busiest commercial and industrial hubs.

With a diverse community from around the world, Launceston offers a blend of urban comfort, historic architecture, and walkability. It has a thriving foodie culture with agricultural roots, famous markets and is one of only two UNESCO Cities of Gastronomy in Australia.

The City of Launceston is the largest Local Government Authority in Tasmania with over 600 staff supporting a population of over 71,000 residents.

Under the guidance of a new and visionary CEO, The City of Launceston is embarking on a city‐shaping journey to \"Launceston 2035\". Based on a solid strategic direction, financial foundation, and a hunger for fresh ideas, this is the perfect time to leverage your expertise, grow your career, enhance your skills, and broaden your experience.

Make Visible Difference in the Community

Reporting directly to the Team Leader Marketing and Communications, as the Senior Engagement Officer, you will lead the planning, coordination and delivery of high‐quality community engagement channels and activities, enabling transparent, inclusive and evidence‐informed decision‐making at Council.

You'll be joining a vibrant team of new and experienced specialists in digital communications and marketing. We're keen to hear your creative ideas and in turn give you the technologies and support you need to succeed. The core focus of the role is structured community engagement, and how to build effective engagement projects. It is a high‐touch role which will see you out from your desk regularly and out there engaging with Launceston.

The role provides specialist advice to leaders and project teams, develops engagement plans for complex initiatives, strengthens organisational engagement capability, and ensures all engagement activities meet legislative, policy and strategic requirements.

• Work with leaders to design and deliver engagement activities
• Develop engagement plans, discussion materials, surveys and meeting content
• Facilitate workshops, pop‐ups, community meetings and digital engagement activities
• Provide specialist advice to leaders on engagement methods, legislative requirements and best practice
• Prepare clear, accessible engagement reports and insights
• Build strong relationships with internal and external stakeholders

We're seeking someone with proven community engagement experience. Local government experience isn't essential, but it will be viewed favourably. You'll be confident, self‐directed and comfortable operating with minimal guidance. If you're good at explaining complex issues in simple terms, and creating a safe and respectful space for community feedback, then this role will suit you well.

Tertiary qualification in Engagement, Communications, Social Sciences or related field will be highly regarded, as will IAP2 engagement certification.

• Professional development and further leadership opportunities
• Competitive remuneration package
• RDOs throughout the year via 19/20 monthly working pattern
• Inclusive and values‐driven culture

For a candidate pack or to apply, visit mcarthur.com.au referencing job number; J9238 in the Search Bar.

For a confidential conversation, please contact John Brownell on (03) 9828 6565.

Applications close: Monday July 6 2026.

Please note that McArthur reserves the right to close this job advertisement before the stated closing date if a suitable candidate is found. Therefore, we encourage all interested applicants to submit their applications as soon as possible.