THE OTHER HARDWARE STORE We are not just your normal hardware store, we are the other hardware store. Not only do we supply hardware & building products to the Retail & Trade sectors, but we also specialise in career development and growth throughout our network of 20 stores across QLD. Because the grass isn’t just greener on the other side…it’s blue! Job Description We are currently seeking a qualified Locksmith to join our dynamic team. This is an exciting opportunity to work in a varied and hands-on role, supporting both retail and trade customers with professional locksmithing services. Key Responsibilities Provide expert key cutting and lock repair services Deliver exceptional customer service in-store and on-site Maintain and manage locksmithing equipment and supplies Perform locksmithing services within the store and remote to site. Ensure Customer Orders are identified and processed efficiently. Provide prompt and efficient emergency services as required. Liaise effectively with the store team regarding customer orders. Order stock specific to customer requirements. Ideally you will have/be: Qualified locksmith with current licensing and relevant certifications Previous experience in a retail or trade environment preferred Strong problem-solving skills and attention to detail Excellent customer service and communication skills Ability to work independently and as part of a team Manual driver’s licence essential Benefits: Career opportunities across the Sunshine Mitre 10 Group Significant staff discounts on offer Great employee benefits via health & wellbeing programs Be rewarded with a good work life balance Opportunities for training, development, and career progression If this sounds like you, apply now!