Job Title:
Assistant Retail Manager
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About the Role
The Assistant Retail Manager plays a pivotal role in leading retail operations, ensuring exceptional customer service and donor satisfaction.
Key Responsibilities:
* Oversee daily functions of the sales floor in a fast-paced environment, promoting a positive work atmosphere and empowering team members to achieve their goals.
* Provide leadership and supervision to a team, promoting collaboration and driving business growth.
* Identify opportunities to enhance efficiency, drive sales, and increase profits through creative thinking and proactive problem-solving.
* Lead by example, demonstrating outstanding customer service skills by engaging with customers and donors, and welcoming new team members into the business.
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Requirements
To succeed in this role, you will possess:
* A mix of availability for full-time hours on a flexible rotating roster from Monday to Sunday.
* Experience in a fast-paced environment, preferably in retail, production, warehousing, hospitality, or other customer-focused industries.
* Strong communication and coaching skills to empower and inspire your team to achieve their goals.
* Impact driven, eager to make a positive impact on your team and community.
* Customer-focused, passionate about providing an exceptional experience at every interaction.
* Eager to learn, adapt, and improve processes.
* Commitment to doing the right thing and standing up for what's right.
* Ability to celebrate individuality and diversity within the team.
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About Our Business
We strive to create a positive impact in real ways every day. Our unique approach to thrift shopping sets us apart, and we're always looking for like-minded individuals to join our organization.