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Global ecommerce manager

Melbourne
Ego Pharmaceuticals
Ecommerce
USD 90,000 - USD 120,000 a year
Posted: 4 October
Offer description

About Ego
Recently listed on the AFR BOSS Best Places to Work List, Ego is a proudly Australian-owned pharmaceutical company that has led the way in the development, manufacture and marketing of innovative skincare products for just on 70 years.

Our mission is to exist for people who want healthy skin. Ego is the specialist in skincare, backed by science. We make our products in Australia for the people of the world. We provide consistently high-quality products, underpinned by heritage and integrity.

From its inception as a family business in 1953, Ego has grown to become a world leader, producing a comprehensive skin and health care range for sale in Australia and around the world. Our reputation is built on consistently delivering effective, high-quality and innovative products to meet a diverse range of needs, and we are committed to creating the best possible skin therapies for our customers.

Are you a results-driven e-commerce expert ready to accelerate growth for a leading skincare brand? Ego is seeking a dedicated
Global E-commerce Manager
to lead the development and execution of our marketplace and D2C strategies in Australia, creating a blueprint for global expansion. This pivotal role reports to the Global Digital and E-commerce Manager and will be crucial in strengthening our presence and driving sales across key online channels.

What You'll Do:

* Strategy & Leadership: Support the Global Digital and Ecommerce Manager in defining and implementing the Australian e-commerce strategic plan, while ensuring countries are aligned with global vision and short to mid-term objectives. Work with commercial leadership to integrate e-commerce into operational plans and provide guidance on how to grow capability across the business.
* Account Management: Directly manage the Amazon AU account (Vendor Central), support contractual negotiations across markets, and oversee day-to-day operations for marketplaces and other AU retailers (e.g., Chemist Warehouse, Coles and Woolworths) while supporting ecommerce teams in other countries with implementing best practices. Provide expert support and training to omni-channel account managers where needed.
* Performance & Sales: Achieve agreed-upon e-commerce sales targets and profit commitments. Develop annual business plans, JBPs with retailers, sales/promotion strategies tailored to each platform, and closely monitor performance using SMART goals and regular reporting.
* Optimisation & Innovation: Partner with Marketing across countries to execute integrated promotional plans, optimise demand generation activities (e.g., A+ content, media plans), and manage email/socio-commerce campaigns. Regularly audit platforms, propose UI/UX improvements on D2C site, and ensure online catalogues are current and optimised.
* Collaboration: Work closely with country sales and trade teams to minimise channel conflict and with the Global Digital & E-commerce Manager to vet all agreements and investments.

What You'll Bring:

* Proven experience in managing and growing e-commerce channels and platforms, particularly Amazon, Lazada, Shopee, Noon, and D2C .
* Experience with marketplaces across Europe, Middle East and Asia highly desired.
* Strong commercial acumen with a track record of meeting sales targets and managing budgets.
* Excellent strategic planning, negotiation, and cross-functional leadership skills.
* A collaborative spirit and appetite to learn to navigate a medium-sized, complex organization

For More Information Please View The Job Description
This is an opportunity to be a key driver of Ego's rapid e-commerce growth, setting the
gold standard
for our global operations. If you're ready to shape the future of our digital retail landscape, we want to hear from you

Ready to apply?
If this sounds like just the right opportunity for you, click on apply now and join us on our journey for healthy skin

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