Clinical and Quality Specialist – NSW – Regis Aged Care
We are seeking a Clinical and Quality Specialist who will be an integral member of the Clinical and Quality Operations Support team at Regis Aged Care.
Real Impact You Can Feel Good About: Join our passionate team dedicated to making a meaningful impact on the lives of older Australians. We're one of the biggest providers, leading the way in providing personalised and respectful care that embraces the experience of ageing. We support over 9,500 residents and clients across private and residential aged care homes, retirement living, day therapy and day respite centres.
The opportunity
The Clinical and Quality Specialist is a pivotal role within Regis, serving as the Subject Matter Expert in clinical, care and quality matters. This position ensures that homes within the portfolio deliver high standards of safe, effective, integrated and person-centred care, while supporting the achievement of legislative and regulatory requirements.
Success in this role is built upon strong relationships with all stakeholders. The Specialist works closely with managers (including Regional General Manager, General Managers and Clinical Care Managers) in respective areas, adopting a coaching and supportive style to enhance staff capability and knowledge in clinical, care, quality and improvement.
Due to the nature of the support provided, the Specialist is required to be on-site at a Home at least 4 days per week.
The important role you'll play
Provide coordination, support, coaching and guidance to the leadership teams of the homes/services within your portfolio to ensure clinical care is delivered that is safe, effective and integrated
Ensure compliance with accreditation and other regulatory requirements
Support registrar sites and their leadership and management teams to ensure best practice quality systems are in place
Skillfully lead and support projects as required
Support clinical governance and quality management reporting
Facilitate education and training
Deliver excellent customer service, contribute to team culture and positive working relationships
Contribute to a safe, compliant living and working environment
What You'll Bring To The Role
Registered Nurse with current AHPRA registration (no conditions)
Previous experience in a clinical leadership role and/or quality role in Health Care or Aged Care or a similar setting
Highly proficient clinical knowledge and clinical decision making
Demonstrated understanding of accreditation standards and quality systems
Current driver's licence
Ability to coach, support and provide direction to clinical leadership and leadership teams
Ability to collect and analyse data, distil information, report on findings and develop recommendations for improvement
Understanding of accreditation, regulatory compliance and quality management systems and processes
An effective communicator – both verbal and written
Ability to provide staff education and training programs that promote organisational capability for best practice quality management
Ability to be self-directed and maintain progress in multiple activities at the same time, having strong organisational and time management skills
Commitment to privacy and confidentiality at all times
Computer literacy
Knowledge of the application of Federal, State and Local Government Regulations, Statutes, Acts as they pertain to all aspects of operating within the aged care sector (desirable)
What Our People Love About Working Here
We genuinely care for our people, our work and the elderly. We recognise and support you, creating a culture of mutual respect and offering opportunities to build your career. We value kindness and put your wellbeing first. Our commitment to your safety shines through in the Circle of Care initiative, the winner in the Safer and Supported Workforce Awards ****, ensuring you're physically and psychologically safe at work. We celebrate your work, support your life outside work and consider you one of our own from the start.
Benefits To Support And Reward You
Enjoy a flexible working environment giving you better life balance and wellbeing
Lots of opportunities to realise your potential in an organisation that invests in your personal development.
Be supported to grow, learn, and explore new career pathways or specialisations across Australia
Salary packaging through Maxxia
Caring for your wellbeing through discounts on health insurance and gym membership, and free access to counselling, financial guidance and personal support
An Employee Referral Program, where you can get financially rewarded for recommending friends for roles at Regis
Reward and recognition programs celebrating your hard work
To work in residential aged care, you will need to provide satisfactory background checks, including NDIS or police check (role dependent), current year flu vaccination, and certification proof.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
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