About The Role
As a Business Improvement Analyst, you will be part of the Business Support team and make a real impact through systems and business improvements that support essential community services. You will work with data that matters, developing insights and reports that shape department decisions while focusing on:
* Oversee and enhance departmental systems to ensure compliance and operational effectiveness
* Lead system and business improvement projects from design through to delivery
* Provide expert advice, support and training on departmental systems and processes
* Conduct strategic audits and reviews to drive continuous improvement and ensure compliance
* Deliver high‐level reporting and data insights to inform departmental decision‐making
View the position description for more details about the role.
About You
* Tertiary qualifications in business or related discipline and/or substantial equivalent experience
* Strong technical and analytical skills with the ability to understand and optimise systems and processes
* Experience managing projects or driving business improvements with a proactive mindset
* Excellent communication skills, with the ability to train, support and collaborate with a wide range of stakeholders
* High attention to detail and strong organisational skills
* Ability to work in line with our values of safety and wellbeing, communication, collaboration, integrity, efficiency and leadership
About The Benefits
This is a fixed term position for 14 months, with a salary commencing at $110,838 plus 12.5% superannuation.
* Positive workplace culture: Be part of a team that values positivity, inclusivity and a supportive environment where everyone can thrive
* Work/Life balance: Flex time and a supportive approach to work/life balance to maintain your well‐being while fulfilling your work ambitions
* Diversity and inclusion: Work with a diverse workforce where different ideas and perspectives lead to innovation and better decision making
* Learning and development: Experience ongoing learning, development and career opportunities to enhance your skills, expertise and knowledge of industry trends
* Health and well‐being: Access to discounted gym memberships, employee assistance program and special events supporting your physical and mental health
* Leave options: Annual leave with 17.5% leave loading, cultural leave and other leave options
* Salary packaging: Tailor a variety of salary packaging options to your needs such as financial advice, income protection insurance, professional memberships, novated leases and more
About Us
Ipswich is a dynamic blend of rich heritage, proud communities, diverse landscapes, and a lively energy all contributing to a region full of liveability and opportunity. It is the state's fastest growing city and one of the oldest provincial cities.
Ipswich City Council contributes to our vibrant and growing region with teams operating across various industries delivering services to the community and creating our vision:
'Ipswich, a city of opportunity for all. Join us.'
We have a workplace culture built on our values of safety and wellbeing, communication, collaboration, integrity, efficiency, and leadership. Come and join us in shaping the future of the city and its people.
Join us
If you share our values and are passionate about enhancing the quality of life for the Ipswich community, then this could be the role for you.
Please apply online and submit:
* A cover letter of no more than 2 pages describing how your skills and experience will assist in meeting the requirements of this role
* A resume of no more than 4 pages including current licences/tickets/qualifications/certificates/visa that you hold
Closing date: 23 March 2026
Please direct any related questions to careers@ipswich.qld.gov.au.
Pre Employment Screening
Successful applicants must agree to provide information for pre employment screening including referee checks, validation of eligibility to work in Australia, criminal history check and may include health assessments, validation of qualifications and licences and other screening checks.
Equal Employment Opportunity
Ipswich City Council is an Equal Employment Opportunity employer: We are committed to building a diverse and inclusive workplace by supporting equal opportunities regardless of gender, culture, generation, sexual orientation, or disability. We promote a respectful workplace culture that is free from all forms of harassment, workplace bullying, discrimination, and violence.
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