About the role
This is Fixed Term Contract up to March 2027!
This is a hands-on coordination and administration role supporting service operations, technician scheduling, customer communication, and general branch activities.
You will play an important part in ensuring jobs are progressing smoothly, customers are kept informed, and operational processes are completed accurately and on time.
Key responsibilities
* Support daily service and rental operations through administrative and operational coordination
* Manage customer contracts, billing, invoicing, and general service-related administration
* Schedule technician work based on priorities, availability, and operational needs
* Provide timely updates to customers and internal stakeholders on job progress, timing, and quotations
* Contribute to branch performance through teamwork, customer service, and safe work practices
About you
* 1–2 years' experience in service operations, administration, scheduling, customer service, or a similar role
* Strong organisational skills with the ability to manage multiple priorities and maintain attention to detail
* Confident communication skills and a customer-focused approach
* Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint
* Valid driver's licence required
* Forklift licence, or willingness to obtain one
* Experience in the pump industry or an engineering environment will be highly regarded
What You'll Impact
This role plays a vital part in ensuring operational efficiency by providing analytical insights and administrative support across multiple sites. Your work will directly support business decisions and day-to-day activities.
If you're a self-starter who enjoys balancing analytical tasks with front-of-house and administrative responsibilities, we'd love to hear from you.
Apply today and help us strengthen our office operations!