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Health & wellness coordinator

Alice Springs
YMCA of the Northern Territory
Posted: 7 January
Offer description

About the Y Northern Territory (Y NT):

At the Y NT, we are dedicated to helping children, young people, and communities thrive. Through our Early Learning Centres, Outside Hours School Care, Recreation Centres, Aquatic Facilities, Youth Programs, Remote Pools Program, and Hostel, we support Territorians to become connected, educated, resilient, and healthy.

Benefits:

* 5 Weeks Annual Leave
* Free access to the recreation facilities we manage
* Discounted rates at Y Childcare Centres
* Rebatable salary packaging

The Opportunity:

We are seeking a motivated and health-focused professional to join our team as a Health & Wellness Coordinator. This role is central to the delivery, coordination, and continuous improvement of our gym, group fitness, and health programs at the Y Alice Springs.

You will play a key role in member onboarding, engagement, and retention, ensuring that all health and wellness offerings are welcoming, safe, high-quality, and aligned with best practice. Working closely with personal trainers, group fitness instructors, and front-of-house staff, you will help create a vibrant, inclusive, and well-presented fitness environment that supports members to achieve their health goals.

This is a hands-on role that blends program coordination, facility presentation, staff support, and direct service delivery.

Key Responsibilities:

Health & Wellness Programs & Member Experience

* Coordinate and support the delivery of gym-based and group fitness programs.
* Lead and manage the member onboarding process, ensuring new members feel welcomed, supported, and confident using the facility safely.
* Drive member engagement and retention strategies, including gym challenges, class participation initiatives, and ongoing member communication.
* Work with personal trainers and fitness instructors to develop, implement, and continuously improve health and wellness programs.

Gym & Group Fitness Management

* Oversee the day-to-day presentation, cleanliness, and functionality of the gym floor and group fitness studios.
* Ensure all equipment and spaces are properly maintained, cleaned, and presented to a high standard.
* Coordinate cleaning and maintenance tasks, reporting faults and liaising with contractors and internal teams as required.
* Ensure all resources and facilities used to deliver health and wellness programs are safe, fit-for-purpose, and compliant with WHS requirements.

Timetable, Rostering & Staff Support

* Coordinate the group fitness timetable, including class scheduling, instructor allocation, and ongoing class development.
* Assist with rostering, shift coverage, and management of instructor availability.
* Support staff development through onboarding, training, mentoring, and performance feedback to ensure consistent and safe program delivery.

Frontline & Operational Support

* Perform frontline duties as required, including customer service, membership sales support, facility supervision, and opening/closing procedures.
* Assist with monitoring program participation, collecting feedback, and reporting on outcomes.
* Support promotion of health and wellness programs through in-centre marketing and social media channels.

Qualifications & Experience:

* Certificate IV or higher in Fitness, Sport & Recreation or a related field (or equivalent experience).
* Demonstrated experience working in a gym, fitness, or health-focused environment.
* Experience coordinating programs, classes, or timetables in a recreation or wellness setting.
* Previous experience supporting or supervising staff, contractors, or instructors.
* Current First Aid & CPR certification (or willingness to obtain).
* Working with Children Clearance (Ochre Card) and National Police Clearance (or willingness to obtain).

Skills & Knowledge:

* Strong organisational and time-management skills, with the ability to juggle multiple priorities.
* Excellent interpersonal and communication skills, with a member-focused approach.
* Sound understanding of safe gym practices, risk management, and inclusive service delivery.
* Ability to maintain high standards of presentation and cleanliness across fitness spaces.
* Competency in basic administration, reporting, and scheduling systems.

Personal Attributes:

* Passionate about health, fitness, and supporting people to live active lifestyles.
* Energetic, proactive, and hands-on, with a strong sense of ownership.
* A collaborative team player who leads by example.
* Adaptable and solution-focused in a fast-paced environment.

Further Information:

For a detailed position description, please copy and paste the below in your web browser:

All applications should include a cover letter outlining suitability for the position and a current CV.

Applications close 6 February 2026.

We can't wait to welcome you to the Y

The Y NT reserves the right to conclude the recruitment process prior to the advertised closure date.

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