Company description:
Richemont owns some of the world's leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons' values, through a process of continuous creativity.
Job description:
Be a part of our Team
We are looking for an experienced jeweller who has the ability to process all kinds of jewellery repairs, from maintenance and generic services to complex requirements in complicated repairs.
This role requires someone who is able to follow specific brand guidelines and decide the best suitable repair approach to reach expected lead-time with the ability to develop and manufacture special tools for different requirements. The role will work in a customer service orientated space and so good communication skills and a solution focused mindset are essential.
HOW WILL YOU MAKE AN IMPACT?
Key Responsibilities
* Estimate the volume and needs of each individual service and repair request with a technical evaluation and quotation according to brand pricelist.
* To repair all kind of high-Jewellery defect, generic services, scope with complicate items.
* Carry out bracelet and necklace chain extension or length reduction.
* Ring-Sizing +/-; traditional technic, with ring-guard.
* Re-shape deformed items
* Polishing / Lapping of Jewellery
* Rhodium plating
* Maintenance of workshop and tools
* In-time completions
* Spare part ordering, stock keeping and minimum quantity stock keeping.
* Quality checks
* Jewellery Engraving
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
* Minimum 5 years' experience in Jewellery Repair
* Familiar with 18Kt. Gold in different colour, Platinum
* Familiar with different sensitive materials: (Gemstones, Pearls, Wood, Porcelain, Resin, etc.)
* Familiar with Fire-Soldering and Laser-Welding
* Familiar with Computer Skills (MS Office, Internet, E-Mail)
* Skills in polishing and Lapping
* Excellent verbal and written communications skills
* Experience in Stone-Setting would be plus
* Plating Skills would be a plus (Rhodium)
WHAT MAKES OUR GROUP DIFFERENT?
Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.
* We value freedom, collegiality, loyalty, and solidarity.
* We foster empathy, curiosity, courage, humility, and integrity.
* We care for the world we live in.
YOUR JOURNEY WITH US
* After being shortlisted, you will receive a call from our Talent Acquisition Partner to discuss the role and for us to get to know you.
* If you are successful through the phone interview, you will be invited to attend an interview with our Head of Customer Service and Senior HR Manager to assess your fit for the role
* The successful candidate will start their employment after satisfactory background checks have been completed.