Graduate IT and AV Support Engineer (JOB-328422)
Location: Warriewood, Australia
Sector: IT
Salary: $60,000.00 to $70,000.00 per annum
Join a fast-growing Australian tech company that's changing the way people connect, collaborate and communicate.
CommBox is Australia's leading brand of interactive and commercial displays. Our products are trusted in schools, businesses, and government organisations across the country. We're proud to design and support technology that's simple, smart and built to last.
We're now looking for a highly motivated IT and AV Support Engineer to join our team. This is your chance to be part of an energetic, innovative company that values creativity, teamwork, and customer-first thinking.
What you'll do
* As our IT and AV Support Engineer, you'll be the go-to expert for all things technical-providing hands-on and remote support to customers, partners, and internal teams.
* Deliver first-class IT and AV support across our product range, including interactive touchscreens, signage displays and UC solutions.
* Troubleshoot hardware, software and networking issues with clarity and confidence.
* Assist customers and resellers with setup, configuration, and system integration.
* Support our internal team with IT systems, software, and equipment management.
* Document solutions, maintain knowledge bases and contribute to ongoing product improvements.
* Work closely with our product and engineering teams to escalate and resolve complex issues.
* Provide remote and occasional onsite support as needed.
What you bring
* Certification or Degree in IT or AV.
* Solid understanding of Windows, networking, Android, and AV systems (HDMI, audio, control systems, etc.).
* Strong problem-solving skills with a customer-first mindset.
* Great communication-clear, calm and always professional.
* Ability to work independently, manage priorities and stay organised.
* A current driver's licence (occasional travel may be required).
What you get
* Be part of an innovative Australian-owned company that's growing fast.
* A supportive, people-first culture where ideas are heard and valued.
* Access to cutting-edge tech and industry-leading products.
* Career growth opportunities as we scale across Australia and beyond.
Ready to make an impact?
Apply now and help CommBox deliver smarter, simpler technology to thousands of classrooms and boardrooms across Australia.