Leading Cyber Security Strategy & Delivery Position Summary & Primary Objectives
Reporting to the Senior Manager or Director - Strategy & Consulting, the Manager - Strategy & Consulting is responsible for leading project teams of Strategy & Consulting specialists and acting as a trusted cyber security advisor to senior stakeholders in Australia's largest organisations. This is achieved by providing direction and support to consultants as part of engagement teams, and through building client trust by communicating with influence, demonstrating excellence in planning and execution, and contributing deep cyber security knowledge.
The Manager – Strategy & Consulting actively contributes throughout the client engagement life cycle, from identifying and qualifying opportunities, to delivery and closure, in addition to ongoing management of client relationships.
Key Roles & Responsibilities
Evaluate customers' business needs and advise on strategic cyber security planning
Manage all or part of a relationship with customers, including change management, account planning, and development of key relationships to lead to follow-on work
Manage engagement teams, including project scoping and definition, work plan development and implementation, meeting preparation and facilitation, and project management
Plan and coordinate the resources necessary to complete product implementation and preparation of major strategic proposals
Perform rigorous analysis to identify potential value creating opportunities, developing cohesive conclusions, and presenting key findings at the executive level
Identify, recommend, and establish innovative service offerings and ways to improve existing approaches through a thorough analysis and consultation process. Foster a culture of excellence. Challenge the way we do things and look for opportunities to improve on an ongoing basis
Actively build cross-Practice and cross-Function collaboration across CyberCX and continuously look for ways to add value. Facilitate communication, partnerships and cross-pollination across the business to allow teams to better engage and service customers
Lead, coach and build high performing Strategy & Consulting Practice teams by developing others’ skills and increasing knowledge of CyberCX and Practice products, services, capabilities
Create a culture of empowerment and accountability through consistent engagement, stretch and coaching. Understand each team member’s skills, drivers and aspirations
Preferred Qualifications, Experience & Skills
5 years’ experience working for a global consulting firm or large technology company in cyber security, ideally with experience across privacy or data management or strategic risk
Ability to communicate ideas and concepts with structure, clarity, and precision
Bachelor’s or master’s degree in cyber security, business administration, accounting, finance, information system, computer engineering or related field is preferred
Experience coaching, mentoring, and leading others to build their capabilities, encourage employee engagement, promote a positive learning environment and deliver high quality outcomes for customers
A demonstrated track record of providing impactful client outcomes through high-quality delivery, effective team management and delegation
Strong experience in applying a strategic mindset and understanding how engagements fit into a broader business context
Experience identifying opportunities and helping qualify and sell engagements
Personal Attributes
Professional and ethical, you inspire trust and confidence through integrity and respect
Customer-obsessed and a self-starter, you go above and beyond to deliver extraordinary results and experiences for customers
You are a future-focused strategic thinker, who is comfortable in the unfamiliar
You excel with strategic client management, multiple current complex delivery and have expertise, passion and finesse for delivering valuable business outcomes
An inspiring leader and effective networker who builds opportunity, balances priorities, and grows and retains excellent relationships inside and outside of your key client divisions
Innovative and open to change, you are focused on finding opportunities for continuous improvement and ways to optimise work processes
A collaborative strong communicator with an enterprise mindset, you speak up and welcome all input, opinions, and questions
Emotionally intelligent, you lead with empathy, connection, and assertiveness
About CyberCX CyberCX is the leading provider of professional cyber security and cloud services across Australia and New Zealand. We are a trusted partner to private and public sector organisations helping our customers confidently manage cyber risk, respond to incidents and build resilience in an increasingly complex and challenging threat setting.
Through our end-to-end range of cyber and cloud capabilities, CyberCX our customers to securely accelerate opportunities in the digital economy. Our services include: consulting and advisory, governance, risk and compliance, incident response, penetration testing and assurance, network and infrastructure solutions, cloud security and solutions, identity and access management, managed security services and cyber security training.
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