Job Description
The primary function of this role is to work as a member of the cloud and infrastructure team, providing system support and administration of IT systems on premises and cloud platforms.
This position will have a primary focus on supporting Citrix and end-user compute platforms, as well as provide broad support across all infrastructure components including networking, storage, cloud, virtualization, authentication, security, regular maintenance, documentation and user support.
This professional will work closely with technical managers and other IT specialists to ensure that hospital infrastructure, servers and environments are supported in alignment with strategic direction, industry best practice and security standards.
* Providing technical leadership in the support and administration of the organisation's Citrix and end-use compute environment.
* Continually improving the security and system management of these environments and the software and tools used to run and maintain them.
* Providing guidance and mentoring to other infrastructure team members.
To be successful in this role, you must be a dedicated team player who excels in a fast-paced environment, driven by a high level of self-motivation and direction.
You should have a strong attention to detail and a commitment to achieving excellence, striving to ensure that tasks are completed to the highest standards.
You are approachable, eager to assist, and take pride in collaborating with a skilled team of professionals.
This position requires strong technical experience and knowledge in supporting critical business systems within large organisations.
Strong background in implementing, supporting, and managing Citrix Applications and Desktops (CVAD) and End User Compute environments is necessary.
Comprehensive knowledge and experience with Citrix NetScaler and Citrix Profile Manager is also required.
Proven ability to implement, support, and maintain Windows 10/11 and Server 2016/2019/2022 platforms is essential.
Excellent technical and problem-solving skills with a strong capability to resolve Citrix and EUC issues are crucial.
Experience with managing and deployment of policy/OS via Intune and SCCM is highly valued.
Good understanding of cloud concepts and technologies, particularly Azure, is necessary for this role.
Project-based work experience and the ability to contribute effectively to collaborative environments are also important.
Required Skills and Qualifications
Bachelor's degree in Computer Science or related field, or equivalent relevant work experience.
Extensive experience working with Citrix, Windows, and Microsoft products.
Hands-on experience with virtualisation, scripting and automation tools.
Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
Ability to work independently and proactively solve complex problems.
Flexibility and adaptability in a dynamic and ever-changing environment.
Benefits
This role offers an exciting opportunity to work with a skilled team of professionals in a fast-paced and dynamic environment.
As a key member of the cloud and infrastructure team, you will have the opportunity to develop your skills and expertise in a supportive and collaborative environment.
Opportunities for career growth and professional development are available.