We're seeking a reliable and detail driven Office Support Worker to help ensure our clients receive timely and accurate support during a vulnerable time in their lives.
The Role
This entry-level, hands-on role is ideal for someone who thrives on structure and precision. Reporting to the Office Manager you'll be responsible for compiling medical documentation, assisting with application processing, and managing case-related communication.
The perks:
* A meaningful role in a growing company that changes lives
* Supportive leadership and a friendly, tight-knit team
* Clear systems, structured training, and long-term growth potential
* 38 hours/week, Monday–Friday, 10am–6pm
* Werribee location (on site, not remote)
Key Responsibilities
* Collate, format, and quality-check medical specialist reports
* Scan, photocopy, and paginate application documents for professional presentation
* Prepare and distribute reports to medical clinics, clients, and other third parties
* Ensure accurate content on key report pages
* Maintain accurate records in the CRM system
* Respond to client enquiries and support them through their application journey
About You
* Organised, meticulous, and comfortable working with sensitive data
* A confident communicator, both written and verbal
* Skilled in Microsoft Office and comfortable with digital systems
* Compassionate, dependable, and eager to learn
* Interested in working in a meaningful, client-facing admin role
If this is the meaningful role you have been waiting for then please apply now for this locally based, rare opportunity
#J-18808-Ljbffr