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Customer service and optical assistant - eastgardens

Sydney
Oscar Wylee
Customer Services agent
Posted: 15 April
Offer description

Responsibilities

* Actively engaging with customers to identify their eyewear needs and delivering top‐notch service, aiming to go above and beyond to exceed sales targets.
* Provide expert recommendations and eyewear styling advice to customers, ensuring they find the best frames for them!
* Bringing a positive and energetic presence to the store every day, ensuring customers' queries and needs are well met.
* Offering your support to fellow team members and contributing to a harmonious and supportive work environment.

Qualifications

* Strong background in fast‐paced retail settings.
* Excellent communication skills - direct and easy for customers to understand.
* Highly motivated and proactive, ready to step in and take initiative to ensure customers leave the store happy.
* A people person, ready to offer assistance with an approachable and empathetic manner.
* Flexible to work late evening and weekends.

Benefits

* Get a free pair of prescription glasses every six months.
* Treat your loved ones to Family & Friends discounts twice a year!
* Work in our beautiful store located on Level 2 of Westfield Eastgardens, easily accessible from surrounding suburbs such as Maroubra, Pagewood and Banksmeadow. The centre offers free 3‐hour parking and is well serviced by multiple bus routes, making your commute simple and convenient. Check out our store page here!
* Work with a supportive and energetic team in a fast‐paced retail environment, with a strong focus on coaching, collaboration and celebrating the big wins together!
* The opportunity to learn about all things eyewear through training, including styling with our many frames on offer!
* A clear career trajectory with opportunities for management roles in the future.

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide.

Our Oscar Wylee Eastgardens store is surrounded by a wide range of retail, dining and entertainment options within Westfield Eastgardens. From major retailers like Myer to Hoyts Cinema and popular cafes, there is always something to explore and enjoy after work.

We design our eyewear in‐house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We're committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Visit our website for more information!

Apply Now

Ready to take the next step in your career? Apply now and join a global brand where your growth and contribution truly matter to us! Due to the high volume of applications, only shortlisted candidates will be contacted. By applying, you'll automatically join our Oscar Wylee Talent Community, giving you access to future opportunities across our expanding global network.

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