About the Role: As a Customer Service Agent (CSA), you will be responsible for safely navigating your local neighbourhoods to deliver customer orders to their homes during the day or night. This role involves picking and packing orders to the highest standard, ready for delivery.
About You and Your Skills:
* You must have a commitment to providing great customer experiences by working with enthusiasm, energy, and pace.
* An Unrestricted Australian Drivers Licence and a safe driving record are required, as well as consent to undergo both a police history check and driving history check.
* You should have the confidence to safely drive and navigate through busy streets, suburban roads, and/or regional areas.
* You must be active, as you will be on your feet, lifting and carrying groceries from the van to your delivery points (there could be stairs).
* You need to be available to work flexible hours across our store trading days, including early mornings, evenings, and weekends (generally shifts run from 5am-1pm and 1pm-11pm).
Benefits:
* We offer flexible work arrangements, additional leave, and parental leave entitlements to support your unique life circumstances.
* We strive to build a gender equitable team and create a culture that is diverse, inclusive, and welcoming to everyone.
* We are committed to creating a workplace that is safe and respectful for all employees.
About Our Team: We are a dynamic team of individuals who share a passion for delivering exceptional customer experiences. We value diversity, equity, and inclusion in all aspects of our business.