Join to apply for the Customer Service Officer-Casual role at The Royal Children's Hospital.The Royal Children’s Hospital (RCH) has cared for children and young people of Victoria for over 150 years, offering a comprehensive range of paediatric and adolescent health services, including tertiary and quaternary care. With more than 6,000 staff, a budget of $850M, and numerous wards and beds, RCH is a leading healthcare provider committed to the Child Safe Standards and staff safety.About the RoleThis casual position within Nursing Administration and Workforce involves performing administrative and customer-focused duties across various wards and departments. On-the-job training is provided. The classification ranges from A010 to A012, with a base hourly salary of $29.58-$32.70 plus casual loading, allowances, and superannuation.What You’ll AchieveDeliver excellence in customer service.Develop skills in using electronic medical records.Your Skills And ExperienceExperience in a busy front-line customer service role.Proficiency with multiple computer applications.Additional InformationApplicants should have a current National Criminal Record Check, a valid Working with Children Check, and comply with RCH immunisation policies. To apply, submit a resume and a tailored cover letter. Shortlisting begins immediately, so apply promptly.Why Work at RCH?Enjoy world-class facilities, a positive culture, staff discounts, and health programs. RCH values diversity and encourages applications from all backgrounds. Vaccination against influenza and other diseases is a requirement, with exemptions considered for medical reasons.Application ProcessApply online by clicking the “Apply” button. For more information, contact Cathy Matthews at 03 9345 6117 or naw.recruitment@rch.org.au. Applications close on 27 May 2025.
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