**Job Description:**
We are seeking a highly skilled and enthusiastic individual to join our team as a Motor Enthusiast Underwriter. This role will involve providing expert advice to customers who care deeply about their vehicles, while also navigating multiple digital systems efficiently.
**Key Responsibilities:**
* Handling inbound calls from fellow enthusiasts and delivering expert advice with genuine enthusiasm
* Helping customers find tailored insurance cover or update their existing policy whilst making the complex, simple
* Share your passion for all things motoring in every conversation and connect authentically with customers about their vehicles
**Requirements:**
* A well-developed passion for vehicles and the ability to engage authentically and professionally with our enthusiast customer base
* Strong customer service experience
* Clear, confident communication skills with the ability to simplify complex information
**What We Offer:**
* Competitive salary: $71,000 including 12% super
* Additional incentives: Penalties on eligible shifts & performance-based incentives
* Work-life balance: Flexible work options — 50% in office, 50% work from home
* Leave benefits: 20 weeks paid parental leave, emergency response leave, military service leave
**Shift Options & Training:
We're currently recruiting for full-time positions in Hobart with the following shift option:
Monday to Friday – 37.5 hours per week – start window 9:00am-11:00am
'Start window' means your rostered start time may vary within the listed hours.
You must be able to fully commit to the shift option selected.
You will undergo 7 weeks of full-time onsite training based at our Hobart office.
Following this, you will transition to working from home at the discretion of your leader.
As this role will be a combination of onsite attendance and work from home you will need to be set up accordingly.
You will be provided with a Suncorp laptop; however, you must have good quality internet connection, ergonomic set up and a private space.
**About Us:
We are Australia's leading insurance provider for motoring enthusiasts. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers.