Service Manager – Aged Care
Location: Cardwell & Ingham, QLD
Type: Permanent Full-Time
Churches of Christ in Queensland are seeking an experienced Service Manager to lead our aged care services across Cardwell and Palms, supporting a combined 105 residents, both facilities have strong care managers leading the clinical teams to support you on your journey. This senior leadership role is your opportunity to drive clinical excellence, strong financial outcomes and a positive, values‑led culture.
Please note: The two sites are approximately 40 minutes apart and regular travel between them is required.
About the Role
As the Service Manager, you will be responsible for the end-to-end operational, clinical and financial performance of both services. Working within our Positive Well-being Model of Care, you'll champion high‑quality, person‑centred care while fostering a culture of safety, accountability and compassion.
Key Responsibilities
* Lead and embed contemporary clinical and care practices
* Ensure compliance with Aged Care Quality Standards and maintain accreditation
* Monitor and improve clinical indicators and business performance
* Manage operational and financial performance to meet budgets and targets
* Provide strong workforce leadership, capability development and positive culture
* Build trusted relationships with residents, families, staff and community partners
* Drive occupancy and strengthen the service's reputation locally
About You
You are a confident, values-driven leader with demonstrated experience in aged care or health service management. You bring strong clinical or operational knowledge, commercial acumen and the ability to lead teams through change, always putting residents first.
You align closely with our values: Integrity, Compassion, Excellence and Courage.
Essential Requirements:
* Qualifications in health or business administration, or equivalent experience
* Minimum 5 years post-graduate experience, including recent leadership in aged care or similar
* Strong understanding of accreditation standards, funding models and regulatory requirements
* Proven ability to manage budgets, performance targets and operational planning
* Excellent leadership, communication and stakeholder engagement skills
* Current driver's licence
* National Police Check (or ability to obtain)
* NDIS Worker Screening Check
* National Personal Insolvency Check (role classified as a Responsible Person under the Aged Care Act 2024)
Why Join Churches of Christ?
When you join us, you're joining a purpose-driven organisation that genuinely cares for its people and communities. You'll enjoy:
* Up to $18,549 tax-free salary packaging
* 5 weeks annual leave + access to our Employee Assistance Program
* Supportive, values-led leadership
* Discounts across a wide range of retail partners
Ready to Make a Difference?
Visit to learn more about us and click Apply to submit your application.
We warmly welcome applications from Aboriginal and Torres Strait Islander peoples.
Applications will be reviewed as they are received.