We are seeking a Sales Support Merchandise professional to join our Townsville branch. This is an exciting opportunity to drive in-store sales of agricultural merchandise products.
About the Opportunity:
As a key member of our team, you will develop strong customer relationships with local farmers, primary producers and trade customers. Your role will involve providing exceptional customer service, both in-store and over the phone. You will perform general administrative tasks including stock control, ordering, receipting and dispatching goods. Additionally, you will assist customers with pricing and product queries, process counter sales, maintain safety processes and ensure a welcoming store environment.
About You:
* You should have previous experience in a team support role in a busy environment.
* You should have a passion for Australian farming and agriculture, ideally with knowledge of animal health and rural merchandise.
* You must demonstrate effective verbal communication skills to build solid long-term customer relationships.
* A proactive approach to work and practical organisational skills are essential.
* Excellent attention to detail is required.
* Problem-solving skills and empathy are necessary to resolve customer issues promptly.
* You should be able to identify ways to improve internal sales processes.
* Competent computer skills, including Microsoft Excel, Word and Outlook, are necessary.
* A current driver's license is essential, and a Forklift license is advantageous but not required.
Why Work for Us?
* We offer a competitive remuneration package.
* Access to incentive programs.
* Gender-neutral parental leave policy.
* A supportive, flexible and engaging environment that will support personal and professional development.
* Opportunities to support community partnerships across our network.
* Be a member of a company committed to feeding the future.
* Ongoing training and development to pursue individual ambitions.
* A culture of learning.