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Technical support specialist

Brisbane
beBeeCustomerSupport
Technical Support specialist
Posted: 17 September
Offer description

At our company, we are seeking a skilled customer support engineer to join our team in Brisbane. This role will involve servicing customers across Queensland and the Northern Territory.


Key Responsibilities:

* Provide exceptional service to customers through corrective and preventative maintenance, commissioning and installation of equipment and software upgrades.
* Participate in the sales process and provide expert technical support throughout the entire lifecycle of customer relationships.
* Provide best-in-class service to customers with technical support, maintenance and repairs on equipment by determining the most cost-effective repair solution to minimize customer downtime.
* Maintain a high level of knowledge through continual training and development, keeping up-to-date with new technologies relevant to your area of focus.


Requirements:

* Previous experience in customer-facing service engineering roles.
* A degree-level education or equivalent experience in electronics, electrical engineering, biomedical engineering or experience as an engineer in the Australian Defense Force specializing in communications electronics, radar, instrumentation or avionics.
* Strong IT skills and the ability to work in a fast-paced environment.


What We Offer:

* Opportunities for growth and professional development.
* A dynamic and supportive work environment.
* The chance to work with a talented team of professionals.

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