Add expected salary to your profile for insights
At Osteria Polpo we are different and provide a unique offering in Adelaide. We are a restaurant, bar and cicchetteria specialising in northern Italian cuisine. Due to our increasing popularity we are seeking an experienced Front of House Manager to join our team in the vibrant East End. We are a 6 day business offering lunch and dinner with exciting plans to expand our offering. As a Manager, you will assist the owner and be responsible for overseeing all front-of-house operations, ensuring exceptional customer service, and leading a talented team of hospitality professionals. This is a casual position offering around 35 hours per week and based in our central Adelaide location.
What you'll be doing Managing and coordinating all front-of-house activities, including reservations, seating, and customer service Recruiting, training, and supervising a team of servers, hosts, and bartenders Ensuring high standards of food and beverage service, cleanliness, and overall customer experience Monitoring and analysing sales and performance data to identify opportunities for improvement Liaising with the kitchen team to ensure seamless operations and prompt service Handling customer inquiries, feedback, and complaints in a professional and timely manner Managing inventory, ordering supplies, and maintaining accurate financial records Collaborating with management to develop and implement promotional strategies What we're looking for At least 3-5 years of experience in a similar leadership role within the hospitality industry A mature outlook Proven track record of driving sales, improving customer satisfaction, and leading high-performing teams Excellent communication, interpersonal, and problem-solving skills Strong organisational and multitasking abilities with a keen attention to detail A strong knowledge of wines and cocktail making Thorough knowledge of food and beverage operations and inventory management Passion for the hospitality industry and a commitment to delivering exceptional customer experiences For those wanting to learn more about the internal workings of a hospitality business and further their career, this is an exciting opportunity to get fully involved in the daily operations of a new and growing hospitality business. Apply now to join our team at Osteria Polpo!
#J-18808-Ljbffr