Home Care Intake Coordinator
Make a meaningful impact in people's lives as a Home Care Intake Coordinator. You will be responsible for ensuring that new enquires receive the appropriate care and support they need.
* Key Responsibilities:
* Respond to client inquiries and provide support to help them understand the benefits of home care services.
* Complete necessary administrative tasks to activate and establish home care requirements.
* Provide quality customer service, manage incoming enquiries, record client communication, and work alongside service delivery teams to respond to client referrals.
As a successful candidate, you will possess excellent time management, organisational, and communication skills, with the ability to adapt and problem solve. This role is ideal for those who are passionate about delivering exceptional customer experiences and making a real difference in people's lives.
Our organisation values diversity and inclusion and encourages applications from individuals of all ages, sexualities, genders, abilities, and cultural backgrounds. We offer a supportive team environment, opportunities for growth and development, and a chance to make a positive impact on our community.