Description Do you want to join a team of best-in-class Network Technicians? You'll have the opportunity to grow your skills and be part of a team developing innovative ways to automate and scale the AWS network. You'll support several Data Center locations and assist with capacity management, while working with internal customers and external vendors to facilitate smooth project execution. After the initial 6 to 12 months training period you may have the opportunity to be interviewed to join the Amazon family full-time. This position has a physical component and will require: - Ability to move and lift computer equipment; - Able to work from a ladder and EWP (elevated working platform); - Lift up to 15kg; - Regularly lift 7kg - Wear PPE as required; - Use hand and power tools; About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Key job responsibilities - Providing network scaling support of several data center locations and day to day assistance with capacity management. - Working closely with both internal customers and external vendors to facilitate smooth project execution as directed by Infrastructure delivery Leadership and Technical Program Managers. - Managing work and priorities through ticketing systems and workflows - Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment - Participating in the migration, basic configuration and roll-out of new or upgraded hardware - Installing, labelling, testing and troubleshooting cabling infrastructure - Travelling within the Sydney metro area to Data Center locations (Must possess a valid drivers licence and vehicle to travel between sites) Basic Qualifications - High school or equivalent diploma - Are 18 years of age or older Preferred Qualifications The following qualifications are preferred but not required: - AS/BS in Computer Science/Networking or Certification in a relevant field (CCENT, Network, CCNA) ; or an equivalent combination of education and experience. - Good understanding of infrastructure technologies, including Routers, Switches, Load Balancers and Firewalls at the enterprise level - Knowledge of network cabling, optic types, and test equipment, such as VFL, power meter, and OTDR. - Basic knowledge of troubleshooting networking, routing and inter connectivity issues, including device configuration, low level application interaction, and cabling infrastructure - Familiarity with major Command Line Protocols (Cisco IOS, JunOS, etc) and a strong understanding of Ethernet and IP networking - Experience dealing with customers during problem resolution and operating efficiently under pressure. - Effective prioritization and time management. Physical Requirements - Ability to move and lift computer equipment Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.