Job Coach Role
We are seeking a dedicated and passionate individual to join our team in Tamworth and surrounding suburbs.
* As a Job Coach, you will play a vital role in guiding clients towards job-readiness and enabling opportunities for employment once they are ready for work.
You will be working with a vibrant, collaborative and goals-focused team of employment services professionals from diverse backgrounds, who are all seeking to have an impact in the diversity and inclusion space.
Key Responsibilities:
* Encouraging and motivating participants through appropriate activities to find their own employment;
* Building relationships with local employers to source job opportunities for clients;
* Reverse marketing clients to employers;
* Placing participants into sustainable employment leading to outcomes;
* Ensuring all activity is appropriately recorded, documented and adheres to compliance and/or contractual requirements; and
* Providing exceptional service to clients, employers and other stakeholders at every stage of the process.
About the Job:
This role involves working with people overcoming challenges and providing guidance to help them achieve their career goals. You will need to have experience in customer service or a client-facing role and be happy and confident liaising with multiple external and internal stakeholders.
Requirements:
* Experience in customer service or a client-facing role, minimum one year's experience;
* Demonstrated experience of working with people overcoming challenges;
* Happy and confident liaising with multiple external and internal stakeholders;
* Confident working to KPIs and making placements that result in sustainable and lasting employment for clients/employers;
* An overall desire to be part of a broader team, with a true belief in the purpose: to connect people and business, so both can thrive; and
* Hold a current Driver's Licence.
What We Offer:
We empower our clients, supporting them to build better working lives. Our team is vibrant, collaborative and goals-focused, with a shared passion for helping people achieve their career goals.
If you have passion for helping people, the drive to successfully advocate for others, and a willingness to build relationships, applying for this role might be your best move yet.