Remote is seeking a Technical Documentation Writer to join the team at Home Affairs to review, update and maintain a suite of security‐related technical documents supporting the Department's operational and policy objectives. The role involves translating complex technical security concepts into clear, concise, and audience‐appropriate language while ensuring compliance with corporate branding, classification, and publishing standards.
(RFI 41‐2526)
Key Responsibilities
* Meet a 95% on‐time delivery KPI and maintain ≤2% post‐release error rate.
* Review and update existing security‐related documents (e.g., policies, procedures, system design guides, risk assessments) to reflect current technology, threat landscape, and legislative changes.
* Liaise with Subject‐Matter Experts (SMEs) – technical security experts, security risk managers, and policy specialists – following government policy references.
* Convert technical jargon into plain‐English without losing precision, using the Department's Plain Language Guidelines.
* Conduct self‐reviews and coordinate peer‐reviews; incorporate feedback from SMEs and the Communications/Brand team before final sign‐off.
* Deliver briefings or workshops to internal teams on how to use or maintain the documentation, when required.
* Provide regular status updates (e.g., weekly progress, risk log) to the relevant Director.
* Store and maintain documents in the approved content‐management system (e.g., Confluence) with proper metadata, audit trails, and access controls.
Essential Criteria
* Demonstrated understanding of government security concepts.
* Proven experience producing technical documentation for government or regulated environments; strong command of plain‐language techniques.
* Proficiency in MS Word, Excel, PowerPoint, and familiarity with document‐management platforms such as SharePoint and Confluence.
* Ability to manage multiple concurrent document streams, meet deadlines, and track version history.
* Strong interpersonal skills for extracting information from SMEs and presenting to non‐technical audiences.
* Meticulous application of branding, classification markings, and citation standards.
Desirable Criteria
* Experience with security architecture, network security, or cyber‐incident response.
* Published technical guides, white‐papers, or standards.
* Experience with formal review processes (e.g., Commonwealth Style Manual).
Remote positions are fully remote and open to applicants across Australia.
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