Red Hat, Inc. is seeking a Customer Support Specialist fluent in Japanese and English to join their remote team in Australia. You will provide high-quality assistance for global enterprise customers, primarily those based in Japan, managing inquiries about account and subscription management.
The ideal candidate should have a minimum of 3 years in customer service, possess exceptional problem-solving skills, and be proficient in managing diverse customer inquiries effectively. Experience in the IT industry is a plus.
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