This is a very exciting, fast-paced opportunity arranging travel for the Film and Entertainment Industry! The role requires a high‐touch service for often multi‐location film productions. Ideally, you will have a passion for travel, be a problem solver, work well under pressure, and have worked in a similar travel consultant role.
Responsibilities
* Fulfil incoming travel requests/enquiries accurately & efficiently via GDS (Sabre)
* Assist with group bookings, air/hotels etc
* Work well and remain calm under pressure, with excellent attention to detail
* Anticipate and provide proactive assistance on potential challenges that may arise for the client
* Understand and accurately support Production with crew and talent movements
* Manage location and large group movements
* Manage multiple complex itineraries
* Aid team members within and across teams
* Provide travel offers and general travel advice to travelers
* Understand and accurately apply travel supplier rules
* Maintain current knowledge of the state of the various travel industries supported
* Provide the customer with the required industry information, such as low fares, exchange costs, and penalties
* Support BCD Travel and client‐driven initiatives
* Adhere to BCD Travel policies and procedures to maintain quality control
Qualifications
* Previous experience in the travel industry
* Solid working knowledge of the travel industry, policies, procedures, and processes
* Knowledgeable of travel industry systems (i.e., GDS Sabre)
* Strong verbal and written communication skills in English
* Proven ability to handle multiple priorities simultaneously
* Ability to work flexible hours
* Ability to work independently, exercising discretion and judgment
* Demonstrated professional customer service skills
Benefits
* Flexible working hours and work‐from‐home or remote opportunities
* Opportunities to grow your skillset and career
* Generous vacation days so you can rest and recharge
* A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
* Travel industry professional perks and discounts
* An inclusive work environment where diversity is celebrated
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.
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