Looking for a rewarding opportunity in a picturesque setting? Join our team at BIG4 Ballarat Windmill Holiday Park, known for its stunning location and commitment to exceptional customer experiences. As a family owned and operated park, we prioritise creating a warm and welcoming atmosphere for our guests. Be part of a close‐knit team where your contributions make a difference. Explore a fulfilling role amidst beautiful surroundings at our extraordinary park.
About the Position
We are seeking an enthusiastic and organised Housekeeping Supervisor to lead our housekeeping team. As the Housekeeping Supervisor, you will play a pivotal role in maintaining the cleanliness and overall presentation of our holiday park accommodations. Your commitment to excellence will ensure that our guests enjoy a comfortable and memorable stay. We have a casual position available. Please include your resume and a cover letter.
Key Responsibilities
Supervise: Lead and motivate a team of housekeeping staff, ensuring efficient and effective operations.
Rostering and Schedule Allocation: Create and manage schedules for housekeeping staff, including rostering, and allocating cabins to be cleaned.
Quality Assurance: Ensure your team upholds high standards of cleanliness and hygiene throughout the park's cabins and communal areas by conducting regular inspections and audits.
Inventory Management: Oversee stock levels for cleaning supplies and cabin essentials and coordinate with management to replenish as needed.
Training and Development: Train new team members and provide ongoing coaching to existing team members to enhance their skills.
Workplace Safety: Adhere to workplace safety regulations, ensuring a secure environment for both staff and guests.
Guest Satisfaction: Handle guest inquiries, concerns, and special requests promptly and professionally.
Collaboration: Work with reception and grounds staff to enhance the overall guest experience.
About You
Leadership: Ability to lead and inspire a team.
Strong Interpersonal skills: Approachable, reliable and team-minded; builds positive working relationships and encourages positive workplace culture.
Attention to Detail: A keen eye for cleanliness and presentation.
Communication: Excellent verbal and written communication skills with the ability to provide clear instructions and feedback to team members.
Problem‐Solving: Ability to handle challenges and resolve issues effectively.
Flexibility: Willingness to work weekends and public holidays if required.
Requirements
Own Transport: Must have reliable transportation to work.
Physical Stamina: Physically fit to perform housekeeping tasks.
Reliability: Punctuality and dependability are crucial.
Perks and Benefits
Stay active. Spend your day on the move between cabins and amenities, keeping spaces spotless and guest‐ready—ideal if you'd rather not be stuck behind a desk.
BIG4 employee perks. Free BIG4 staff membership entitling you to discounts at all BIG4 parks nationwide.
Feel‐good factor. See the immediate impact of your work on guests' holidays and take pride in presenting one of Ballarat's favourite family parks.
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