Location: Ballarat Central, VIC, AU, 3350 Job Category: Information Technology Employment Type: Fixed Term Full Time Standard Weekly Hours: Requisition ID: 3450 Fixed-Term Full-Time (12-month contract) | 40 Hours per week with a monthly ADO $42.33 per hour (HS4)
About the Role The Digital Health Capability and Skills Officer supports the design, delivery and continuous improvement of digital learning programs across Grampians Health. This role plays a key part in building practical digital capability for clinical, corporate and operational staff, with a strong focus on the adoption and safe, effective use of Microsoft 365 and core digital health technologies.
Key Responsibilities
* Deliver engaging, blended digital training (face‑to‑face, virtual and self‑paced) to support adoption of Microsoft 365 and other core digital health technologies.
* Develop and maintain practical, role‑based learning resources including learning pathways, quick reference guides and job aids.
* Partner with subject matter experts, system owners and project teams to ensure training reflects real‑world workflows and governance requirements.
* Contribute to cyber security awareness and organisation‑wide digital skills initiatives, embedding safe and compliant use of digital systems.
* Gather and analyse feedback and participation data to identify training needs and support continuous improvement of learning solutions.
Skills & Experience
* Certificate IV in Training and Assessment (TAE40122) or willingness to work towards completion.
* Demonstrated experience delivering training, coaching or education programs, ideally in digital, ICT or system‑based environments.
* Experience developing learning materials such as user guides, job aids and instructional resources.
* Ability to translate technical concepts into clear, practical learning outcomes for diverse audiences.
* Strong communication and interpersonal skills, with the ability to engage confidently with clinical and non‑clinical staff.
* Experience in healthcare or the public sector is desirable.
Culture & Benefits At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.
* Flexible work arrangements and purchase leave opportunities
* Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
* Access to Fitness Passport membership
* Staff rewards and recognition programs
Interested? if you wish to discuss the role prior to applying, contact Mel Vasen, Change Manager, on 0411 777 983 or for a confidential discussion.
Job applications close: 1 June 2026.
If you are currently employed at Grampians Health, please sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet.
About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.
Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.
All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.
Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.