Introduction to the Role
Reporting to the Service Centre Manager you will be assisting our Service Centre operations run efficiently and effectively by providing prudent and prompt administrative support to a wide range of internal stakeholders. This role is a Monday – Friday role base in Henderson
Main Responsibilities
* Collage and submit weekly Works in Progress reports to customers
* Assist with the administrative duties in relation to contractual obligations, to ensure compliance with agreements
* Follow up on job completion and closure and prepare cost summary reports
* Monitor orders received and enter into SAP
* Assist warehouse teams with data entry and SAP alignment
* Create job files in the Repairs database as customer POs are received
* Create packing lists and non-sales shipments for movement of goods to be repaired or refurbished.
* Monitor facility hours and report to facility manager weekly
* Back‐order report rectification for all repairs coordinators
* Purchase consumables for the workshop
* As required, assist with administration, planning, coordinating and reception duties
* Collage and printing of reports as required
* Arrange travel – car hire, flight accommodation bookings for team members
* Provide Workshop Supervisor with weekly job numbers table
* Prepare parts requisitions and purchase requisitions, as required
* Create demands for parts on Sales orders
* Record keeping of environmental KPI's to assist with quarterly environmental reporting
* Other duties, as require, for the aftermarket refurbishment team
The successful candidate will possess the following
* Full working rights in Australia and residing in proximity to Henderson location as this role is based at our Service Centre site.
* Positive attitude and genuine interest and ideally experience in the repairs/servicing, warehousing or an OEM space to develop their skills
* A supportive nature to undertake a variety of roles as required based on the operational requirements of the team at the time.
* Advanced computer literacy skills in MS Office – Word/ Excel
* Excellent data entry skills – numerical and alphanumerical
* 2 years of experience within a professional or office‐based service environment
* Must have good understanding of English language both written and verbal.
* Must have good communication skills.
* Ability to solve practical problems and deal with a variety of variables.
* SAP software experience would be highly advantageous.
Other requirements
* Must be able to pass random drug tests and complete a pre‐employment medical and DAS.
WHAT'S IN IT FOR YOU?
* Extensive learning opportunities – ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
* Wellbeing and safety – benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well‐being services, and engagement surveys.
* Annual bonus – global incentive programs tied to business and performance targets.
* Hybrid working possibilities – while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
* Worldwide support – leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
* A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
* A work environment where safety is always the number one priority – both your physical and mental health is our priority.
* A competitive base salary reflective of your skills and experience with annual incentive program.
* Additional Annual Leave benefit – your health and wellbeing is a priority, increase your leave entitlement with every year you work at Metso.
* Gender neutral parental leave – 18 weeks paid in full.
* Paid Volunteer Leave so you can give back to the local community or an organisation of your choice.
* Comprehensive medical benefits including discounted private health insurance for employees and immediate family.
* Novated lease – this benefit allows you to save on a new car and potentially enjoy significant tax savings.
* Various leisure benefits including discounted car rental and accommodation for leisure travel around the world.
Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.
Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
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