Join to apply for the Footwear Department Manager - Mount Gravatt role at JD Sports Australia & New Zealand.
Who Are We
Known best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global sports fashion brands across footwear and apparel. Founded in **** in Greater Manchester, UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of sport, music, and fashion. In ****, JD Sports launched in Australia and New Zealand and has since grown to over 70+ stores, operating across NSW, VIC, QLD, WA, SA & TAS with exciting plans for continued expansion. Our mission is to offer unparalleled service and style to all our consumers, delivering the biggest brands and a memorable experience that sets us apart.
The Role
Model responsible for managing your department team to provide exceptional customer service to every JD customer. You will work closely with the store's Management Team and be responsible for creating great in-store experiences, maintaining merchandising & visual standards, and delivering financial results for your department. You will lead by example, setting the standard for sales and key performance metrics, and coach and develop your department team.
Model exceptional customer service, every customer, every time.
Coach team to deliver exceptional service and a 'service over task' environment.
Actively gain, maintain and share product & brand knowledge for your department.
Support management team to improve financial performance within your department.
Work with back of house team to ensure product availability.
Uphold company standards and deliver store visual excellence.
What We're Looking For
2-3 years leadership experience within retail or similar industry.
Passion for delivering an amazing service experience for our customers.
Positive attitude and capacity to create a motivating environment for your team.
Proven track record in driving and exceeding set KPIs and communicating well with stakeholders.
Excellent time management skills to ensure that daily priorities are executed timely.
Thrives in a fast-paced, ever-changing environment.
Openly shares knowledge with the wider team to achieve common goals.
Desire to develop yourself and learn new skills.
Strong interpersonal and communication skills, thriving in social situations with customers and team members.
What's in It for You
Work in a dynamic business and engage with the best product and biggest sports fashion brands.
Training and development opportunities to kick-start, evolve and shape your career.
Opportunity to progress across all areas of the business in a wide array of roles.
Access to our attractive staff discount, usable for friends and family.
Access to our Employee Assistance Program & Mental Health champions.
One-month paid parental leave for full-time employees.
JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated.
Please note, by applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required.
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