Dragonfly is hiring for an Operations Support position for its delivery hub in South Granville. This is a full-time position for Monday to Friday, 8:00 AM - 4:00 PM.Why join Dragonfly?Dynamic, team-oriented environmentVarious growth opportunitiesWhat does it take to be successful?Experience in a warehouse position and in the field of transportation would be assets;2 years of experience in a customer service position;Being dynamic and customer-focused;Excellent oral and written communication skills;Strong skills with the Microsoft Office suite and other software.What will I do in this position?Prepare daily reports;Process pending packages and returns;Respond to customer inquiries sent by the call center;Contact customers by phone and/or email occasionally;Collaborate with the call center, delivery partners, and operation supervisors;Data entry as needed;Escalate special cases to supervisors;Maintain a clean and safe work environment following health and safety regulations. About Us Dragonfly stands for a different way of doing e-commerce delivery in Australia. We use a combination of the latest technology and the right people to ensure greater efficiency, better results, and a superior customer experience. Welcome to Dragonfly. Apply today!