Job Description
About the job…
At the Novotel Surfers Paradise, we are not only focused on our guests, but also our people. We are seeking enthusiastic and energetic, experienced Housekeeping Attendants to join our diverse Housekeeping team. Ideally, you have previous experience in a similar role in a hotel with 200+ rooms; we are offering casual and permanent part-time positions.
As part of the Housekeeping team, you will be responsible for offering a quality customer service experience by maintaining the cleanliness of guest rooms, guest corridors, and service areas. This involves, but is not limited to, changing bed linen, making beds, cleaning bathrooms, and restocking amenities.
In this position, you may be rostered in any area as needed, having experience as a Room Attendant, Public Area Attendant, and even as a Houseperson. You enjoy working in a team environment.
Key responsibilities:
* Attending to guest enquiries and requests in a timely manner
* Cleaning guest rooms as required, ensuring they shine
* Cleaning public areas with great attention to detail
* Being a team player, happy to help out wherever needed in Housekeeping, Rooms, and Houseperson roles
* Carrying out allocated cleaning duties to achieve brand standards throughout the hotel
* Transferring dirty linen and removing rubbish and recycling
* Safe handling and use of chemicals
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