Overview
Role: Service Desk Technician - 24/7 Government IT Support (NV1) • Canberra, Australian Capital Territory, Australia. A leading service desk provider in Canberra is looking for enthusiastic level 1 support agents. You will respond to customer requests related to software, hardware, and network operations while providing excellent customer service. This role offers an opportunity to build a career in IT and requires flexibility to work in a 24/7 shift environment.
Responsibilities
* Respond to customer requests related to software, hardware, and network operations
* Provide excellent customer service while troubleshooting and resolving issues
* Support 24/7 shift operations as required
Qualifications
* NV1 Security Clearance
* Australian citizenship
* Experience in customer service is preferred
* Relevant training in Information Technology is preferred
Location
Canberra, Australian Capital Territory, Australia
#J-18808-Ljbffr