The Fund Administration Team is a customer-focused team servicing Asset Owners and Asset Managers. Asset Owners consist of Life Insurance Funds, Sovereign Wealth Funds and Superannuation Funds. Asset Managers manage Trusts and Managed Funds.
The teams are responsible for the generation of accurate client service including:
They have extensive interaction and dealings with various managers and teams within the Operations Division including Fund Administration colleagues, Investment Administration teams, Custody Operations and other internal BNP Paribas Securities Services teams namely the Risk Control & Finance function and Relationship Management.
All services delivered by this team are required to consider current legislative and regulatory requirements and must comply with operational risk guidelines. The team also investigates, manages and resolves any client queries and issues directed to them and supports ongoing service delivery to clients through representation alongside the Relationship Management function.
Role OverviewThe role of Account Manager plays an important role in supporting the service delivery of the Fund Administration team and acting as a mentor to the Senior Fund Accountant. The Account Manager produces:
All reports should meet a standard consistent with policies and legislative requirements.
ResponsibilitiesThe Account Manager ensures all deliverables are met for the team and that client service scorecards or above. The role also ensures team competency and coverage remains and that the team continues to evolve to support and resolve complex transitions and issue remediation.
The role comprises substantial inter‐departmental contact and requires excellent interpersonal ability, the ability to interact with clients and handle queries and technical issues professionally and calmly. The account manager has a service ethic and a quality focus applied to the way they operate and produce work. As required, they investigate and assist with ad‐hoc queries, meet operational risk and compliance requirements, and maintain relevant compliance records.
They contribute to building and sustaining client relationships by supporting the efforts of the Account Managers, Client Service Managers and the broader team. They are motivated to achieve individual and team goals and grow their technical ability and knowledge through on‐the‐job training and education, remaining aware of policy and regulatory change, sharing knowledge freely, and ensuring technical development through ongoing study or industry group participation.
Technical and Behavioral Competencies Required TechnicalExperience in fund accounting, unit pricing and tax with an understanding of the full service model of master custody. Awareness of financial market securities and fund products for which accounting services are provided. Ability to provide pragmatic and commercial solutions in problem solving.
The successful candidate has an inquisitive and questioning mindset, good time‐management skills, and the ability to meet critical deadlines. They demonstrate sound numeracy and analytical ability as well as management capabilities (though management experience is not necessary for this level) to enable a collaborative and supportive approach to mentoring Senior Fund Accountants. Candidate experience includes:
Experience completing MIS and client reporting on a timely basis, in line with legislative requirements and organisational operational risk and compliance policies. Demonstrated quality focus ensuring reports and handling of queries or issues meet departmental or client SLA requirements.
Operating from a customer‐focused work ethic, the candidate can think with an improvement focus, continually enhancing the service provided. They communicate effectively in written and verbal form and have strong interpersonal skills. They liaise and work effectively with colleagues across various teams.
They can question or raise issues for resolution, actively seek to resolve client queries or reconciliation items, ensure compliance standards in sign‐off, and enjoy full team participation, assisting with technical growth and development of team members where possible.
About BNP PARIBASAs the leading European Union bank and one of the world's largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors, spanning corporate and institutional banking, wealth management, asset management and insurance.
We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued. We encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion, and those living with a disability. We have internal employee networks that empower staff to act and challenge the status quo.
BNP is committed to financing a carbon‐neutral economy by 2050. The Group is a founding member of the Net‐Zero Banking Alliance and has established its own Low Carbon Transition Group to support clients through their energy transitions.
BNPP has won the Top Employer Europe award for a 10th consecutive year.
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