Be the First Smile Our Patients See
Are you passionate about providing exceptional customer service in a fast-paced medical environment, working with the best Radiologists in Australia, alongside a team who are crazy good at what they do? Darling Downs Radiology (DDR) is looking for a motivated permanent Medical Receptionist to join our supportive and high-performing team in Toowoomba.
About the Role
You'll be the face of our clinic – welcoming patients, managing appointments, handling billing, and helping keep our day running smoothly. This is a permanent role covering shifts from Monday to Friday, with full training provided to set you up for success.
Key Responsibilities
* Greet and register patients, ensuring smooth check-ins
* Answer phones, respond to enquiries, and book appointments
* Confirm patient preparation for imaging procedures
* Quote fees and explain Medicare rebates
* Process private, Medicare, DVA, and third‑party claims
* Help maximise clinic efficiencies and provide exceptional patient care
Culture, Well‑being & Benefits
* No weekends
* 4 week induction & training program
* Competitive hourly rates reflective of the fast‑paced medical imaging sector
* Fitness Passport – access to 1,000+ fitness locations
* Staff discounts on retail, wellbeing, and financial products
* Uniforms provided
* Employee Assistance Program (EAP) and wellbeing support
* Ongoing training and career development opportunities
* Be part of a company that values diversity, inclusion, and patient care