Job title and location
Teller at Westpac, Inala branch
Join to apply for the Teller role at Westpac
Job Description
Create your best future and join Westpac as a Teller at our Inala branch!
What’s the role?
As a Teller, you will be the first point of contact for customers visiting our branch and will work to create a welcoming and supportive experience from the moment they walk in. You will engage in meaningful conversations to uncover their needs, utilising your knowledge of Westpac’s financial products and services to support their holistic banking needs. By addressing their everyday banking queries and referring them to the right specialists in Home Loans or Business Banking, you will help ensure each customer receives tailored support and guidance. No two days are the same, and each interaction is an opportunity to make a genuine difference in our customers' financial wellbeing!
- Assist customers with banking transactions including cash deposits and withdrawals
- Educate customers on digital platforms such as online banking and our award-winning mobile app
- Identify opportunities to improve customers’ financial wellbeing through tailored solutions
This is a full-time, branch-based role with hours across Monday to Friday.
What will I need?
- Customer Service Experience: ideally in a customer-facing role
- Numerical Skills: proficiency in handling cash and completing financial transactions with accuracy
- Personality: an energetic personality with a genuine passion for helping people
- Resilience: ability to remain calm and composed whilst handling challenging situations
- Adaptability: willingness to learn and adapt to recent banking procedures and technologies
No banking experience? No problem. Westpac provides comprehensive training and a supportive team to help you master the role and flourish in your career.
Why join us?
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
- A variety of leave options including Culture, Lifestyle and Wellbeing leave
- Tailored learning and development opportunities to help your career within the bank
- Opportunities to contribute to the community through volunteering initiatives
To get started, click the APPLY or APPLY NOW button. We are committed to an inclusive and supportive community for everyone, and provide additional support for veterans, Indigenous Australians, and neurodiverse individuals. If you need adjustments during the recruitment process, please visit the People with Disability and/or needing Accessibility Requirements page on our website.
EEO and inclusion
We welcome everyone – no matter your age, gender, background, or abilities.
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Sales, Business Development, and Education
- Industries: Banking, Financial Services, and Investment Banking
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📌 Teller
🏢 Westpac
📍 Brisbane City