About Us
Turnkey Consulting is an independent risk and security consultancy that brings together people, protection, and performance to help organisations achieve Digital Enterprise Resilience. For more than 20 years, Turnkey has enabled the world's leading companies to understand and optimise their risk and security landscape through assessment-based road mapping, organisational empowerment, and expert application of market-leading technologies. Turnkey is headquartered in London with offices across Asia, Australia, Europe, and North America.
In joining our team
In joining our team, you can expect to be working on challenging IAM projects across a wide range of global clients (e.g., FTSE 100) and industries. The nature of projects will be diverse and will vary across the categories of advisory, assurance, managed services and system implementation. Whilst being actively engaged in solving business problems, our core practice remains specialised in technical solutions for our clients.
The Role
We are looking for an independent, proactive, and ambitious individual who is committed to making a meaningful contribution to Turnkey. As an experienced IAM Senior Consultant (Business Analysis focused), you will play a crucial role in driving the growth of our IAM practice, fostering partnerships with IAM vendors, and strengthening relationships with our clients. Your expertise will be instrumental in delivering successful projects across our global client base.
As part of our IAM delivery team, you will leverage your analytical skills to gather and document requirements, identify process improvements, and ensure that chosen IAM solutions align with our clients' needs. Your ability to communicate effectively with stakeholders and your experience with requirements gathering techniques will be key to your success in this role.
We are seeking a driven individual with at least three years of practical experience in delivering and providing consulting services and business analysis within the Identity & Access Management domain.
The ideal candidate
The ideal candidate will be a Subject Matter Expert (SME) in analysing and helping deliver identity and access management solutions, across some of the following areas:
Identity Governance and Administration (IGA)
Identity Management (IDM)
Ideally with good conceptual/practical knowledge of:
Access Management (inc. Single Sign-On (SSO)/Multi-Factor Authentication (MFA)/Password-less Authentication)
Privileged Access Management (PAM)
Consumer Identity (CIAM)
The key technologies we are looking for experience in are
Any of the major IAM players, e.g. SailPoint, Delinea, CyberArk, OpenText, or SAP IDM
Knowledge of integrations of IAM platforms with SAP, Entra, AD, Okta, CyberArk, ServiceNow will also be an advantage, but not mandatory.
We are looking ideally for someone with the following attributes
3+ years of professional work experience as an IAM consultant, with a proven track record of delivering projects
Background in both delivering and working with major IAM vendors, as described above
Experience in integrating with other IAM technologies, such as Okta/CyberArk (PAM)/ServiceNow/SAP technologies would be beneficial but not compulsory.
Comfortable working both as part of a team, or individually, and familiar with the relevant non-technical project activities (i.e., project planning, stakeholder management, change management, schedule management, quality assurance, etc)
Detailed understanding of business processes and how they contribute to enterprise risks
Strong written and verbal communication skills
Ability to act as an SME to help our architects design IAM solutions to meet the client need
Detailed understanding of risk and control principles and how processes are implemented and improved in an IAM system (e.g., JML, PAM, Access Request, Access Review, Adaptive Risk, RBAC, SSO, MFA, etc.)
Ability to work with a client, as part of a team to deliver an IAM solution across all aspects of the SDLC (Analyse, Design, Develop/Configure, Test, Deploy, Document)
Understanding of regulatory frameworks, and their application to IAM, e.g. SOX, ISO27001, NIST, HIPAA, GDPR, PSD2, etc.
Ideally, an education in Business, IT, IT security or related field
Ability to manage own time and priorities effectively
The following attributes, while not mandatory, will be advantageous
Professional certifications such as CISSP, CISA, ITIL, etc.
Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk
Experience of working within a team to help develop a client IAM strategy
Experience of working in professional services consulting, ideally experience with the 'Big-4' or similar
Understanding of the following concepts/technologies: LDAP; FIDO; SAML; OAUTH; Active Directory; Linux; Databases (SQL/JDBC); Networking (including High Availability, Fault Tolerance, etc), Virtualisation technology
Implementation and project methodologies (e.g. PRINCE2/AGILE)
Your responsibilities will include
Collaborating with clients to understand their business requirements and translating these into functional specifications and solutions that best fit their needs
Leading requirements gathering sessions, conducting interviews, and facilitating workshops to elicit and document business requirements
Analysing and mapping business processes, identifying areas for improvement, and recommending solutions to enhance efficiency and effectiveness
Working as part of a team to deliver large and complex IAM implementations across various project delivery methodologies, including Waterfall, Agile, and Design Thinking
Work with our clients and their senior teams (C-Suite and senior stakeholders), assisting in the design and definition of strategies, business cases, and providing RFP support when needed
Developing and maintaining strong relationships with client project team resources, third parties, and vendors to enhance the relationship with Turnkey and deliver value to our clients
Providing subject matter expertise to junior team members and conducting knowledge transfer activities as part of our training initiatives
Striving for continuous development of both the team and self
When appropriate, assist in our ability to provide support related services to our existing Managed Service Clients
Advise clients on controls relating to regulatory or legislative compliance, e.g. SOX; GDPR; PSD2 etc.
Review and advise on security design and remediation projects
Build and maintain good relationships with our client project team resources
Develop and maintain relationships with third parties and vendors, e.g. SailPoint, SAP, Delinea, CyberArk, OpenText, ServiceNow and Microsoft to enhance the relationship with Turnkey and deliver value to our clients
Work with the Turnkey team to develop internal tools, innovative new propositions and on R&D projects
When needed, work alongside our Sales, Marketing & Innovation team to provide materials/Pre-Sales support for sales activities
Writing and reviewing reports and other client-facing deliverables, to a high standard
Assisting with thought leadership activities, where appropriate
The expectation will be that you have basic skill in the design and configuration of an IAM vendors capabilities (e.g. Life Cycle Management, Application Onboarding, Workflows, Provisioning, Access Review, Reports, Roles, SoDs, etc.)
NOTE: we will provide full training and certification paths for technologies that you will be working with
We will also provide training and certifications in other technologies such as SailPoint, Delinea, CyberArk, etc. as required or as part of your development
Salary
Up to £65,000 depending on a combination of factors including level of experience and expertise, in addition to an OTE bonus
Benefits include
Pension: on joining, employees will be automatically enrolled in our workplace pension scheme
Holiday Entitlement: employees receive 25 days per holiday year plus all statutory bank and public holidays in England and Wales
Private Medical Insurance: employees will be enrolled on to the company BUPA healthcare scheme
Insurances: Life Insurance and Critical Illness cover are provided to all employees
Carbon Offset
Location
Based in our London office, with hybrid working (expected office working 2-3 days per week) - preferred, or remote working for non-London based candidates (expectation office working, few times per year, and as required)
Note
: Candidate will need to be available to travel and work from client site, as is required by the project/client they are working with.
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