Customer Service Officers play a vital role in providing exceptional experiences for our customers. Join us and be part of a dynamic team that thrives on delivering outstanding service across our centre.
This exciting opportunity is perfect for those who are passionate about helping others and working in a fast-paced environment.
You will be the first point of contact for our shoppers, creating positive interactions and supporting daily centre operations.
We are seeking a warm, energetic, and customer-focused individual to join our Centre Management team.
Key Responsibilities:
* Provide friendly and accurate customer service at the centre's service desk
* Support marketing campaigns and promotions to drive sales and engagement
* Manage bookings for mobility and community hire services
* Assist with administrative tasks to support centre operations
* Liaise with contractors, retailers, and internal teams as needed
About The Role:
Reporting to the Customer Service Team Leader, you will play a key role in delivering a high standard of service across the centre.
As a Customer Service Officer, you will work closely with the team to create a seamless experience for our customers.
Key Qualifications:
* Experience in customer service, retail, or administration
* Confident communicator with a warm and approachable manner
* Team player with high attention to detail and accountability
* Ability to multitask in a busy public-facing environment
Benefits:
* Career opportunities within a national property investment group
* Dynamic, varied, and people-focused work environment
* Monthly social events, employee discounts & wellness initiatives
Join us and make a difference in how customers experience our centre every day!
Seniority level: Associate
Employment type: Full-time
Job function: Other
Industries: Investment Management