Customer Experience Manager
We strive to deliver exceptional customer experiences at our jeweller. Our team members are passionate about creating cherished moments for our customers.
The successful candidate will have the opportunity to motivate a customer-led culture through execution and initiative in sales, service, and success.
Key Responsibilities:
* Create professional and personalised experiences for customers to add to their jewellery and watch collections
* Drive store performance by delivering exceptional customer service
* Develop and coach team members to become selling superstars
* Lead by example to achieve personal targets while continuously seeking opportunities to maximise store sales
* Maintain high standards of store presentation, safety, and visual merchandising
Benefits and Opportunities:
* Commission and bonus schemes to reward achievements
* Generous staff discounts across our range of products
* Grow your career with a leading national jeweller across Australia
* Autonomy to lead and grow the success of your own store and team