Peopleone Consulting Pty Ltd – Port Hedland WA
Job Type: Permanent position | Full time position
Job Description
Hedland Bakery Pty Ltd T/As Port Hedland Bakehouse is a busy, well-established bakery serving the local Port Hedland community with freshly baked goods, pastries, and retail bakery products. As our business continues to grow, we are seeking an experienced and reliable Retail Supervisor to join our team on a full-time basis. Retail Supervisor:
Ensuring that customers receive prompt service and quality goods
Responding to customers' inquiries and complaints about goods and services
Planning and preparing work schedules and assigning staff to specific duties
Interviewing, hiring, training, evaluating, dismissing and promoting staff, and resolving staff grievances
Instructing staff on how to handle difficult and complicated sales procedures
Examining returned goods and deciding on appropriate action
Taking inventory of goods for sale and ordering new stock
Ensuring that goods and services are correctly priced and displayed
Ensuring safety and security procedures are enforced.
Skills & Experience Required
Minimum 1 year of full-time experience in a retail supervisory, team leader, or senior retail assistant role.
Strong customer service and communication skills.
Experience supervising staff, providing training, or coordinating daily retail operations.
Knowledge of food handling, hygiene, or bakery/food retail environments is highly desirable.
Ability to manage fast-paced service periods with efficiency and professionalism.
Strong organisational skills and ability to handle multiple tasks at once.
Reliable, punctual, and capable of working independently when required.
What We Offer
Competitive salary of $73,000 – $80,000, based on experience.
Guaranteed minimum 38 hours per week.
Stable, long-term employment with a reputable local business.
Supportive work environment and opportunities for development.
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