This is a Product Manager - Online Solutions role with Commonwealth Bank based in Sydney, NSW, AU Commonwealth Bank Role Seniority - mid level More about the Product Manager - Online Solutions role at Commonwealth Bank See yourself in the team Business Bank (BB) offers a wide range of services and solutions to our small to medium enterprise customers and our regional and agribusiness customers. We also take care of our personal and institutional online trading customers and our premium personal Private Banking customers. Everyday Business Banking (EBB) is a centre of excellence for innovation, development and capability within the Group. We develop transformative technology and products of innovation. Payment Acceptance supports our customers to operate and grow their business, through the provision of innovative payment solutions that help them better engage with their customers and suppliers. The eCommerce Product Team is accountable for the development and optimisation of online acquiring solutions to deliver payment products and services to our customers where the cardholder is not present. We prioritise our customers above all else, relentlessly improving their experience and solving their unmet needs. Do work that matters We are seeking 2 x Product Managers on a 12-months secondment/Max Term Contract within the eCommerce Complex Squad working on our Core Product offering. We are open to the candidates being based out of Sydney or Melbourne. Key responsibilities include but are not limited to Drive product development and enhancement of our core products, ensuring compliance with policy and customer needs Lead continuous improvement across product features and processes Monitor the competitive landscape and identify emerging product trends Manage cross-functional teams, including engineering, compliance, and external vendors Translate customer insights into actionable product requirements and roadmaps Align business and technical teams around shared objectives Oversee Level 3 terminal certification processes and terminal migration projects, prioritizing compliance and user experience Collaborate with government and regulatory bodies to develop compliant solutions Navigate complex regulatory frameworks and influence outcomes Lead large-scale infrastructure and legacy system migration projects using robust risk assessment and change management Design and launch payment products supporting multi-channel transactions, PSP integration, gateway architecture, fraud prevention, and regulatory compliance We are looking for people who have: 3 years of experience in financial services, ideally with exposure to eCommerce or payments Technical eCommerce or merchant acquiring knowledge Experience with Agile project delivery Strong and effective stakeholder management and influencing skills Confidence and experience with navigating ambiguity and ability to work flexibly through change. Experience working in an agile environment and enjoy collaborating with others. Passion to build genuine lasting relationships with stakeholders, suppliers, and customers. Risk Mindset – All CommBank employees are expected to proactively identify and understand, openly discuss, and act on current and future risks. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 30/08/2025 Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Commonwealth Bank team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Driving product development Leading continuous improvement Monitoring competitive landscape Key Strengths Experience in financial services Technical eCommerce knowledge ⚡ Agile project delivery Stakeholder management ⚠️ Risk mindset Collaboration Why Commonwealth Bank is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Commonwealth Bank not with Hatch.