Job Overview
Sales professionals play a pivotal role in driving business growth and delivering exceptional customer experiences.
Main Responsibilities:
* Customer Service Excellence: Provide top-notch service to customers, fostering strong relationships and ensuring their needs are met.
* Product Knowledge: Develop and maintain in-depth knowledge of products, including features, benefits, and sales processes.
* Data Management: Ensure accurate and timely data entry in Salesforce, reflecting all customer interactions and sales activities.
* Lead Management: Effectively manage leads, collecting relevant data, following up, and scheduling appointments as needed.
* Contract Management: Verify contract accuracy, educate customers on the process, and maintain up-to-date records in Salesforce.
* Settlement Management: Prepare customers for settlement, provide accurate information to the contracts team, and ensure a smooth handover to the community team.
* Team Collaboration: Build and maintain strong relationships with development, construction, and community management teams to foster a positive work environment and facilitate information sharing.
* Community Engagement: Establish connections with local area agents and key community groups to identify opportunities for engagement, referrals, and promotions.
* Process Improvement: Regularly review sales processes, provide feedback to senior management, and contribute to ongoing improvements.
* Sales Events: Recommend, attend, and host sales events, promoting the project and its offerings while maintaining a positive ambassadorial image.
* Expert Advice: Offer guidance on home designs, inclusion levels, and product demand to support business decisions.
* Display Suite Management: Maintain the display suite to the highest standards, ensuring accurate information is presented and displayed.
About Us
We offer a supportive and driven work environment where individual contributions are valued. Ongoing training, growth opportunities, and a culture that celebrates initiative and achievement make us an attractive employer.