NDIS Reportable Incident Officer – Novita
Location: Hindmarsh, South Australia, Australia
About Novita
Novita nurtures ambition of every size and shape, for a career that grows with you, in a team that supports you. Novita is South Australia’s most established provider of therapy, assistive technology, community programs and community living services for people with disabilities. We bring you the benefits of structure along with the freedom to grow within an workplace that’s big, but personal.
About the Role
This role plays a key part in ensuring Novita’s compliance with NDIS standards through incident management, audits, and strategic quality initiatives. You’ll work closely with internal teams to drive continuous improvement and uphold client safety.
Key Responsibilities
- Assess and triage client incidents for NDIS reportable thresholds.
- Manage notifications and investigations in line with statutory obligations.
- Lead internal audits and contribute to service delivery improvements.
- Monitor compliance against NDIS Practice Standards and Quality Indicators.
- Provide strategic advice on risk, governance, and quality frameworks.
Qualifications & Experience
- Experience in compliance, audit, and quality systems within disability or community services.
- Strong understanding of NDIS regulatory and reporting requirements.
- Skilled in incident management, risk assessment, and continuous improvement.
- Ability to analyse data and trends to inform service delivery enhancements.
- Excellent communication, stakeholder engagement, and relationship management skills.
- Relevant qualification in a related discipline or equivalent experience.
- Current SA Working with Children Check and NDIS Worker Check (or willingness to obtain).
Why join Novita?
- Be part of a values‑led organisation with a strong community focus.
- Work alongside passionate professionals in a collaborative environment.
- Lead initiatives that shape service quality and client safety.
- Access ongoing training and development opportunities.
- Enjoy flexible work arrangements and wellbeing support.
Benefits
- Base salary with annual leave loading and 12% superannuation.
- Salary packaging up to $15,900, increasing take‑home pay by approximately $5,000.
- Additional salary packaging benefits including meal and entertainment expenses, accommodation and venue hire, private novated leasing and extra superannuation contributions.
Application
For a confidential conversation before applying, contact Kylie Spencer on. Applications close 9am Monday 19th November 2025.
Novita is committed to creating a diverse and inclusive workplace. All suitably qualified applicants will receive equal and fair consideration for employment. Applicants with a disability and/or who identify as Aboriginal and/or Torres Strait Islander are actively encouraged to apply. Potentially successful candidates will be required to complete background checks prior to confirmation of employment.
Achieve your amazing at Novita.
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