Spare Parts Interpreter Job Description
We are seeking a highly motivated and knowledgeable Spare Parts Interpreter to join our team.
As a leading supplier of high-quality automotive spare parts, our commitment to excellence, quality, and customer satisfaction has made us a trusted partner for businesses and individuals seeking reliable spare parts solutions.
* Customer Assistance: Provide exceptional customer service by identifying and locating the correct parts based on customer needs and vehicle specifications.
* Parts Interpretation: Utilise your extensive knowledge of car parts to interpret and cross-reference part numbers, ensuring compatibility.
* Sales Support: Assist in processing sales orders, handling returns, and managing customer enquiries in a timely and professional manner.
* Technical Expertise: Stay up-to-date with industry trends, new products, and technical advancements to provide informed recommendations to customers.
Key Responsibilities:
* Deliver exceptional customer experience by accurately interpreting customer requirements and providing tailored solutions.
* Develop strong relationships with customers through effective communication and problem-solving skills.
* Contribute to the growth and success of the organisation by staying up-to-date with industry developments and implementing best practices.
* Ensure accurate inventory management and data entry to support efficient operations.
Requirements:
* Experience: Previous experience in auto parts interpretation or a similar role is preferred.
* Knowledge: Strong understanding of automotive parts, systems, and components.
* Communication Skills: Excellent verbal and written communication skills with the ability to explain technical information clearly.
* Customer Service: A passion for delivering outstanding customer service and resolving issues effectively.
* Attention to Detail: Strong organisational skills and attention to detail to ensure accurate inventory management.
* Tech Savvy: Comfortable using inventory management systems and other relevant software.
Benefits:
* Competitive remuneration package based on experience and qualifications
* Opportunities for growth and career advancement within the organisation
* Training and support to enhance your skills and knowledge in the field
* A positive and collaborative work environment