To administer the clerical functions and allocation of labour that relates to the Operations department.
Functions and Responsibilities
* To be responsible for the daily diary of removal activities, to ensure that each job is allocated and all clients are fully communicated.
* To ensure that all bookings are recorded in AMOS/ Manual diaries and also on the Operational whiteboard.
* Ensure that the following day's work is scheduled and all clients are communicated to by 12.00pm.
* To ensure exit calls are made for removals taking place on the day
* Ensure drivers run sheets & labels are completed and distributed and all drivers are fully briefed on their day's activities.
* To allocate containers as and when required.
* Allocate labour, storage, vehicles and handling aids on a daily basis to meet department requirements.
* To take telephone bookings from External Sales Consultants and the Sales Centre as and when required.
* Assist in controlling manpower within the depot and continue to gain maximum productivity and utilisation of resources.
* Advise the Customer Experience and Corporate Account sales teams when the volume changes after uplift, ensuring that the amended volume includes packing details.
* Refer all accidents, both property and persons, to the Operations Manager immediately they occur.
* To attend operations meetings when required.
* To take part in the Together in Quality programming by completing Quality improvement forms as necessary and participating in the Quality Action Team from time to time.
* To perform any other duties that may be requested by the Operations Manager
Preferred Skills & Experience
* Excellent interpersonal skills
* Previous experience in the industry
* Time management & organizational skills
* Problem solving ability
Sirva Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 75 owned locations and more than 1,000 franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self service and human support. From relocation and household goods to commercial moving and storage, our portfolio of Brands (Sirva, Team Relocations, Allied, & northAmerican) provides the only integrated moving/relocation solution in the industry. By leveraging our global network, we deliver a superior experience that only a "one-stop shop" can provide. We're a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it. For more information please visit www.sirva.com .
Sirva brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At Sirva, you will be in great company!
Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.
If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at and let us know the nature of your request and your contact information.
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