Location: Rockhampton or Gladstone (multiple sites)
Job Type: Full-time
Salary: $120K-$130K plus potential relocation allowance
About the Company
Our client is a respected leader in the community services sector, dedicated to supporting young people and families through a trauma‑informed, person‑centred approach. With a strong commitment to child safety, wellbeing, and continuous improvement, this organisation plays a pivotal role in delivering vital support services across regional communities. They are now seeking a Residential and Specialised Support Manager to lead and expand a diverse portfolio of services for young people in care.
The Role
This is a fantastic opportunity for a passionate and experienced leader to step into a strategic role focused on service delivery, team leadership, and program growth.
Key responsibilities include:
* Lead and manage residential care, extended care, and specialised youth support services across the region
* Oversee contract and performance management, licensing, and compliance across all services
* Drive continuous improvement, team culture, and service outcomes aligned with regulatory standards
* Collaborate with internal stakeholders and external partners, including the Department and care providers
* Ensure trauma‑informed, culturally appropriate, and child‑centred care models are delivered effectively
* Develop new partnerships, respond to funding opportunities, and contribute to program growth
* Supervise and support a team of Coordinators, House Managers, and Practice Leads
You'll work closely with the executive leadership team and be a key part of organisational planning and strategy.
What We're Looking For
To succeed in this role, you will ideally have:
* A bachelor's degree in Social Work, Psychology, or a related human services field
* A minimum of 2‑5 years' experience at a managerial level in community or youth services
* Strong knowledge of child protection legislation, policies, and compliance frameworks
* Proven leadership experience
* High‑level communication, negotiation, and stakeholder management skills
* Financial acumen, including budgeting, reporting, and performance management
* A strategic, collaborative, and values‑driven leadership style
Essential requirements include:
* Current Blue Card (Working with Children) or eligible to obtain
* Current Yellow Card (NDIS Worker Screening) or eligible to obtain
* Open QLD Driver's Licence
* Willingness to travel regionally as required
* Eligibility to work in Australia
What's On Offer
In return, our client offers:
* A competitive salary aligned to SCHADS Level 8 + super
* Salary packaging options to boost your take‑home pay
* Ongoing professional development and leadership support
* A meaningful opportunity to make a real difference
* A dynamic and supportive organisational culture
How to Apply
For a confidential discussion, please contact Millie Dutton, Recruitment Resourcer at Zenith Search on *** or email your updated resume to *************@zenithsearch.com
Alternatively, click Apply Now, and we'll be in touch to discuss your fit for the role.
Please note: Only candidates meeting the essential criteria will be contacted for further discussion.
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