About Toll Group is seeking a skilled and experienced Senior IT Business Analyst to join our team in Sydney.
Job Description
The successful candidate will collaborate with Operations, Customers, Project Leads, Technical Solution Leads, and various stakeholders to gather, analyze, and synthesise requirements for project solutions. They will manage business and functional requirements throughout the project lifecycle, contributing to innovative and cost-effective IT solutions.
The role involves leading the design, development, and deployment of solutions for Global Logistics customers, ensuring they meet agreed requirements. The Business Analyst coordinates project delivery resources, supervises activities, and may provide business process training. They engage with all functions involved in delivering IT solutions, ensuring smooth handoffs at each milestone.
Additionally, they build a knowledge base of business and functional requirements, focusing on Warehouse Management Systems (WMS) and Transport Management Systems (TMS). The role requires managing complexities, risks, and issues in designing and implementing automation and WMS solutions in logistics.
Key Responsibilities
* Develop and maintain relationships with stakeholders to ensure ongoing engagement and manage expectations throughout the project lifecycle.
* Drive the business analysis approach, provide input, and develop business cases by identifying project benefits, operational dependencies, and assumptions.
* Define and transition business needs into business processes and system requirements through process mapping, requirement gathering, and scoping.
* Lead or assist in creating project briefs to identify benefits, dependencies, and requirements, and develop structured processes for business requirements and solutions within project initiatives, budgets, and timeframes.
* Lead and contribute to cross-functional teams from ideation to detailed design, implementation, testing, go-live, and transition to business-as-usual (BAU), ensuring alignment with project briefs and budgets.
Requirements
The ideal candidate will possess a degree in IT, Supply Chain, Logistics, Engineering or Business from a recognised tertiary institution. IIBA Core Business Analysis Certifications are preferred. The candidate should have 5+ years working experience in operational transformation within warehouse and transport environments.
They should be proficient in MS Office, especially Project and Excel, and have a good working knowledge of WMS and/or TMS. A strong understanding of business process and working knowledge of supply chain operations, and specifically logistics and transport platforms, is also essential.
What We Offer
* A dynamic and supportive work environment that encourages collaboration and innovation.
* Opportunities for professional growth and development through industry-leading training and mentorship.
* A competitive remuneration package that includes salary sacrificing and novated lease options.
* A comprehensive private healthcare cover and access to discounted car hire and retail discounts.
Why Join Us?
We are a forward-thinking company that values diversity, inclusivity, and authenticity. Our people are passionate about solving complex problems and making a positive impact on our customers and communities.
If you are a proactive and experienced professional with a passion for managing technology deployments and ensuring service excellence, we encourage you to apply for this exciting opportunity.