Pre-Analytical Assistant Operational Services Officer
Part time, Full time, Contract, Casual/Temporary
* OPS2 Salary$58,709 -$63,154 p.a. + Superannuation & Salary Sacrifice Benefits
* Multiple positions, Temporary contract, full-time and part-time
About the role
In this important position, the Pre-Analytical Operational Services Officer plays a key part in supporting high-quality pathology services and ensuring patients receive safe, timely care. Working within a dedicated Pre-Analytical Specimen Reception team, you will provide professional and compassionate customer service while carrying out a range of duties across specimen management and essential administrative tasks. Your ability to use Laboratory Information Systems accurately and confidently will help maintain smooth workflows and support positive experiences for patients and colleagues.
You will contribute to the delivery of reliable, high-quality specimens by receiving, sorting and preparing samples for analysis, ensuring they are stored and transported under defined conditions, and entering patient data and testing information with precision and care. A key part of your role is responding to internal and external enquires efficiently and professionally, helping maintain the high standards required for timely diagnosis and effective patient treatment. You will play a key role in supporting the safe and compliant dispatch of pathology specimens across local, national, and international locations in line with IATA regulations. This is a rewarding opportunity to make a meaningful impact within a supportive, fast‑paced healthcare environment.
About You
You're a reliable, and detailed‑oriented professional who enjoys working in a fast‑paced environment. With strong communication skills and a commitment to accuracy, you bring confidence, care and professionalism to every interaction. You thrive in a team setting, contribute positively to workplace culture and take pride in delivering high‑quality work that supports safe and timely patient care.
Key Requirements
* Strong communicator with excellent attention to detail and a commitment to customer service
* Proven ability to prioritise, stay organised and perform effectively in busy clinical settings
* Experience in pathology collection or laboratory environments, with sound computer and LIS skills
* Solid understanding of confidentiality, infection control, WHS principles and NATA requirements
About us
Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well‑being of South Australians, across all age groups and at any time of their life or health need.
What we offer
* Salary Benefits: Enjoy flexible salary packaging options, including up to $9,010 each FBT year for living expenses (such as mortgage, rent, utilities and groceries) plus an additional $2,650 for meal and entertainment expenses.
* Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
* Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program for you and your family, plus an annual voluntary flu vaccination to support your wellbeing.
* Employee Assistance Program: Confidential counselling and support services for you and your family via our Employee Assistance Program.
Diversity and inclusion
Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.
Aboriginal and Torres Strait Islander applicants are encouraged to apply.
Application Information
Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position.
Job ref
Enquiries to
Jenny Hughes
Application Closing Date
11:55 pm Friday 23rd January 2026
Attachments
OPS2 SA Pathology -Pre-Analytical Assistant RD.pdf
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